Refund policy

Returns & Refunds

All sales are final. We do not accept returns or exchanges for any reason.

Please carefully review your order before purchasing, including the product, size, and shipping information.

Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon delivery and contact us as soon as possible if your item arrives damaged, defective, or incorrect, including receiving the wrong product or size.

If we determine that the issue was caused by an error on our part, we will issue a full refund to your original payment method. You will not be required to return the incorrect or defective item.

To request a refund for an issue with your order, contact us at spliceapparel.business@gmail.com and include:

  • Your order number

  • A description of the issue

  • Clear photographs showing the item and the problem

  • Any other information reasonably necessary for us to verify the issue

We may request additional photographs or information to adequately verify the claim. Refunds will only be issued when there is sufficient evidence that the item was damaged, defective, or incorrectly fulfilled by us.

Exchanges

We do not offer exchanges. If we send you the wrong product or size, we will instead provide a refund after verifying the issue.

Refunds

Once your claim has been reviewed and approved, we will issue a refund to your original payment method. Processing times may vary depending on your bank or payment provider.

If you have any questions regarding our return or refund policy, please contact us at spliceapparel.business@gmail.com.